TestRail Test Management Integration for Jira is currently unavailable

Incident Report for TestRail Cloud

Resolved

A fix has been implemented, and we are actively monitoring our systems.
Posted Oct 23, 2026 - 00:40 UTC

Identified

We have identified the root cause of this issue, and are working towards implementing a fix.
Posted Oct 23, 2026 - 00:19 UTC

Update

We are continuing to investigate this issue.
Posted Oct 22, 2026 - 23:06 UTC

Investigating

TestRail Test Management Integration for Jira is currently unavailable, we are working to resolve the issue as quickly as possible
Posted Oct 22, 2026 - 23:06 UTC
This incident affected: TestRail Jira Integration (Cloud).