All Systems Operational

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You can use this page to view the uptime for TestRail Cloud. If you are experiencing any technical difficulties, please contact our Support team via our support page (https://support.testrail.com) so we can help!

Uptime over the past 90 days. View historical uptime.
TestRail Cloud Operational
90 days ago
99.94 % uptime
Today
TestRail Jira Integration (Cloud) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 22, 2026

No incidents reported today.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

Performance issue impacting access to TestRail
Resolved - The issue affecting TestRail has been resolved and all services are now fully operational. Thank you for your patience.
Aug 19, 14:00 UTC
Monitoring - A fix has been implemented and we are monitoring the recovery. Some temporary instability may occur during this period as the system recovers. We will update once the system is fully stable.
Aug 19, 12:34 UTC
Investigating - We are aware of an issue affecting TestRail where some users may experience slower performance and/or 500 errors. Our team is working to restore full functionality. Updates will follow as soon as we have more to share.
Aug 19, 11:32 UTC

Aug 18, 2026

No incidents reported.

Aug 17, 2026

Resolved: DNS Issue Affecting Access to TestRail
Resolved - We identified a DNS issue that may have prevented some users from accessing TestRail. The issue has been resolved, and all services are now fully operational. We apologize for any inconvenience and thank you for your patience.
Aug 17, 12:00 UTC

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

Performance Degradation Affecting a Subset of Cloud Instances
Resolved - The issue affecting a small subset of customers has been resolved and all services are now fully operational. Thank you for your patience.
Aug 14, 15:39 UTC
Monitoring - We continue to closely monitor performance for the affected Cloud instances following the mitigation applied earlier. Our team has identified a permanent resolution, which is currently undergoing review and testing. Thank you for your continued patience while we finalize this work.
Aug 12, 16:15 UTC
Identified - We identified a performance issue affecting a subset of TestRail Cloud accounts, resulting in slower page load times for some users. Our team identified the underlying cause and implemented a mitigation that has stabilized performance.

We are continuing to closely monitor the environment while we work toward a permanent resolution. We appreciate your patience and understanding as we work to fully resolve the issue.
Aug 11, 18:03 UTC

Aug 13, 2026

No incidents reported.

Aug 12, 2026

Aug 11, 2026

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

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